Privacy Policy

Privacy Policy

Last updated: 02/08/2026

Performance Car Parts UK (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.performancecarsparts.co.uk or place an order with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Performance Car Parts UK is the data controller responsible for your personal data.

If you have questions about this policy or how we handle your data, please contact us using the details above.

2. What Information We Collect

We may collect and process the following categories of personal data:

  • Identity data: name, title
  • Contact data: billing/delivery address, email address, phone number, WhatsApp contact details
  • Order data: details of products purchased, order history, vehicle make/model/year where provided for fitment purposes
  • Payment data: limited payment confirmation data (full card details are processed by our payment provider and not stored by us)
  • Technical data: IP address, browser type, device information, pages visited, collected via cookies and similar technologies
  • Marketing data: your preferences for receiving marketing communications
  • Communications: records of correspondence via email, contact forms, or WhatsApp

3. How We Collect Your Information

  • Directly from you when you place an order, create an account, contact us, or sign up to our newsletter
  • Automatically as you browse the Site, via cookies and analytics tools
  • From third parties such as payment processors and delivery couriers, where necessary to fulfil your order

4. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders, including payment, delivery, and customer service
  • Communicate with you about your order (confirmations, dispatch updates, delivery issues)
  • Respond to enquiries, including via WhatsApp and email
  • Send marketing communications where you have opted in (you can unsubscribe at any time)
  • Improve the Site, our products, and customer experience
  • Detect and prevent fraud or misuse of the Site
  • Comply with our legal and regulatory obligations (e.g. tax and accounting records)

5. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

  • Contract: processing necessary to fulfil your order
  • Legal obligation: e.g. retaining records for tax purposes
  • Consent: e.g. marketing emails, non-essential cookies
  • Legitimate interests: e.g. fraud prevention, improving our Site and services, where these do not override your rights

6. Sharing Your Information

We may share your data with:

  • Payment processors, to securely process your payment
  • Delivery couriers, to fulfil and track your order
  • IT and website service providers, who support the operation of the Site
  • Regulatory or law enforcement authorities, where required by law

We do not sell your personal data to third parties.

7. International Transfers

If any of our service providers are located outside the UK, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data in line with UK GDPR requirements.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements (e.g. order and tax records are typically retained for 6 years).

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data (“right to be forgotten”), subject to legal requirements
  • Object to or restrict certain processing
  • Request data portability
  • Withdraw consent at any time where processing is based on consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at performancecarsparts.co.uk@gmail.com.

10. Cookies

We use cookies and similar technologies to operate the Site and improve your experience. Full details are set out in our Cookie Policy.

11. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

12. Children’s Privacy

The Site is not intended for children under 18, and we do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at performancecarsparts.co.uk@gmail.com or via WhatsApp at +44 7444 24 8383.